At Budgies.Online, we work with many business owners across North America who are simply incapable of answering their phones. Some are entrepreneurs who are constantly on the move and in meetings; others are talented tradespeople who are getting their hands dirty and can’t get to their phone in the middle of a job. But the why doesn’t matter. What matters is that businesses are missing opportunities and losing customers because no one is available to answer the phone. As a marketing team, we’ve heard the infamous voicemail beep followed by a click so many times that we introduced our first inbound calling services to our clients back in 2011. It’s only gotten more and more popular.
Expert Marketers for You.
We’ve worked with businesses from all walks of life. All of them had phenomenal skills in a niche expertise that made their business work. However, being a skilled bricklayer or dentist doesn’t make a person an ideal sales rep. Our budgies have honed their customer service skills so that they can answer the questions your potential customers have, make them feel welcome, and help convert them into paying, long-term clients.
English, French, and More.
Canada and the US have a proud immigrant heritage. Almost all of the business owners we work with are descendants of immigrants from Europe, Asia, and across the world. We know that clear communication is necessary to establish a relationship between customers and businesses, but some entrepreneurs who are new to North America may not feel confident selling to potential clients over the phone. This just makes sense, speaking with native speakers on the phone in your second language is really hard. There’s no context from body language and accents can be more difficult to understand over a bad connection. Potential customers who are new immigrants may also be less comfortable in English over the phone. That’s why we provide your potential clients the option to speak with an agent in English, French, and Mandarin.
Beyond the Call Center.
Our Inbound Calling services don’t just record messages for you but also serves your personal assistant. Our agents will manage your calendar in order to book service calls and consultations between you and your clients.
All of our budgies live and work in Canada, so you can speak and work directly with them. They can answer your clients’ simple, frequently asked questions, and if a client has a question your agent can’t answer, they’ll inform you that a potential customer is waiting for you to contact them.
When a potential or current client is calling your business, they are in a moment of need. It’s necessary that there is always someone available to answer the phones and satiate your potential client’s need. Because if you aren’t there to help your potential customer, they’ll find someone who is.
Quit losing customers to voicemail, work with Budgies.Online today.